Privacy Policy

Information we collect

We collect contact and delivery details, order information, messages you send us, and technical usage information such as device, browser and IP address.

How we use it

We use this information to fulfill and track orders, provide support, prevent fraud and meet legal obligations. Marketing messages are sent only with your consent; you can unsubscribe at any time.

Payment information

Payments are handled by our third-party payment provider. Full card details are entered on their systems and are not stored by us.

Who receives information

USPS, UPS, FedEx receive the delivery details needed to ship your order. Payment, hosting and email providers receive only information needed to provide their services. We do not sell your personal information.

Cookies

Essential cookies and local storage support the cart and checkout. Where optional analytics or marketing cookies require consent, they are used only after consent. You can manage cookies in your browser.

Retention and security

Order records may be retained for 7 years for accounting and legal obligations. We restrict access and use reasonable safeguards; no internet service can guarantee absolute security.

Your rights

You may request access, correction, deletion or a copy of your information, subject to applicable law and required record retention. You may withdraw marketing consent at any time.

Email support@emmanuellesomer.com. We reply within 1 business day, Monday–Friday, 9:00 AM–6:00 PM PT.

Children

This store is not directed to children under 13. Contact us if you believe a child has supplied personal information.

Changes and contact

Last updated November 2026. Material changes will be published here.

Email support@emmanuellesomer.com. We reply within 1 business day, Monday–Friday, 9:00 AM–6:00 PM PT.